On the returning flight we checked in along with the team greeted us and seemed extremely Specialist. Obviously till we go to the counter. The younger man was incredibly inexperienced. The agent next to him stated that we put the incorrect ticket on considered one of our eight baggage. They two gentlemen couldn't perform it out and basically explained to us anything was Alright.
This apply isn't one American Airways ought to proceed to observe as is dehumanizing and down appropriate inconsiderate of having to pay clients. This experience has wholly still left a nasty taste in my mouth and it took from the great holiday I a short while ago professional .
I compensated an additional $20 for just a seat with a lot more place. You place me inside a seat beside an exceptionally huge man who took in excess of half of my seat.
I have already been over the cell phone for 3 several hours endeavoring to take care of an issue where my bag was split open up and my possessions missing.
following a delayed flight from Detroit simply because there wasn’t a functioning PA technique( which we had been explained to was FAA mandatory). We reloaded on exactly the same airplane and flew to Dallas above 2 hrs afterwards. ( the flight attendants had to walk the ailes to speak). our flight was to depart at 600am. we lastly left at 1145am. On arriving in Dallas we were being rushed to our future gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We were being explained to It might be on among the list of up coming three flights from Dallas.
My spouse And that i had top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were supposed to arrive in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an absolute nightmare. We were delayed, experienced a crew improve, no water or ice, and so on.
I just wanted to state that my working experience with this particular flight and American Airways staff members was the worst I have ever experienced with an airline. The excursion to LAX from TPA was ok except flight attendants don’t smile or act like they like their Work any more. The return flight was a nightmare. It started off once we gained an e mail the early morning of our flight stating that we needed to modify our seats that were Formerly picked. We did just that & checked in on the web. Whenever we got to the airport our boarding passes even now had the outdated seats which we had to change with the luggage sign in counter (once again workers were not helpful in any respect).
Or even a spot to stay. seven cell phone calls later and visits by using a rep from AA we ultimately get yourself a point out of we may get you on the flight for the next day. BUT now where by are we gonna keep or reservation is up and have presently spent our holiday cash.
We are actually frequent flyer buyers for more than 30 many years, and one of the attractions for us to continue with the services would be the perks you give to us and The great service we have normally experienced in a lot of visits with AA. On Jan 29 2015, I known as AA en Español for making arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria helped me with all of the paper work and I did buy all the additional expenses with my Metropolis Charge card foe my husband and myself and Ana Maria advised me which i will get affirmation on my e mail, and gave me about the cell phone our two locator records. Perfectly, nowadays Once i called yet again since we didn't get the information on my email, we were being educated to our shock that only my spouse experienced reservation and there was almost nothing on document for myself!
Exceptionally unhappy re deficiency of acknowledgment of any soreness I encountered. Seems like a simple courtesy.
Ref: Ticket figures 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh on account of illness. I understand we can use our tickets inside the year from date of purchase.
Wanda also requested a wheelchair for me as 1 experienced NOT been purchased While I'd requested just one Once i purchased my ticket.
touring from Miami to Lima on Saturday March 21 even though I reserve the seats ahead of time I got the last row on the appropriate facet via the window as well as seat did not move making my flight hard ., on the best way back again on flight # 918 the service was worst. within the check in I had to open up my accommodate instances to even up the weigth . Once i give to pay for The three additional lbs they make an effort to charge me $ 180.00per accommodate case. Recommended Site preventing to pay $ 480.00 I needed to go on he ground to move all over my belongins ,I had to go back to the counter mainly because out seats ( we were being # 10 on line at check in ) had been separates, following that we had to keep going for walks on the gates as the counter personnel by no means gave us the gate selection, ( After i inquire regarding the gate details to another amercian ailines personnel in gate 26 he pointed for the gate screan ) this time the seats felt lesser that normal , the foodstuff was awful, the bread was so tricky , the lettuce about the salad glance previous , I returned the foodstuff the same way that I received it, The sunshine turns off while im reading through severeal situations that I had to keep my finger on the change to continue looking through soon after 5 awful hours I got to your summary which i wont vacation on American Airlines once again
no. 0012309351902 from SNA to DFW. I was issued potential flight passes great for just a 12 months. I am crafting to ask for that you simply waive the $200 transfer cost when I'm able to make use of the passes.